Scheduler

Scheduler Position Summary

As a Scheduler, you will play a critical role in ensuring that our clients receive timely and consistent care by efficiently scheduling caregivers and other service providers. This role requires excellent communication skills, strong organizational abilities, and a compassionate approach to client and caregiver needs.

Key Responsibilities:

• Schedule Coordination: Manage and coordinate the schedules of caregivers and other service providers to ensure that client needs are met in a timely and efficient manner.
• Client Communication: Communicate with clients to understand their scheduling preferences and needs, and address any concerns or changes promptly.
• Caregiver Communication: Work closely with caregivers to manage their schedules, availability, and assignments.
• Data Entry and Management: Maintain accurate records of client schedules, caregiver assignments, and any changes in scheduling.
• Problem Resolution: Address and resolve any scheduling conflicts or issues that arise, ensuring minimal disruption to client care.
• Compliance: Ensure all scheduling activities comply with company policies, procedures, and relevant regulations.
• Reporting: Generate and analyze scheduling reports to monitor efficiency and identify areas for improvement.
• Team Collaboration: Collaborate with the care coordination team to ensure seamless service delivery and high-quality care.

Qualifications:

• Previous experience in scheduling, preferably in a healthcare or home care setting.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in using scheduling software and other computer applications.
• Compassionate and client-focused approach.
• High school diploma or equivalent; additional education or training in healthcare administration is a plus.

Job Type:

Full-time

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Nashville, TN: Relocate before starting work (Required)

Work Location:

Hybrid